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Accepts:
Cash
American Express |
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| Brooks Steak House |
303-770-1177 |
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5pm-10pm Mon-Thurs 5pm-11pm Fri-Sat |
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Found 9 reviews.
Showing: 1 to 6
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Feb 16th, 2004 |
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Incredibly unprofessional service & management. Seating was packed like sardines. Kept getting back of chair bumped by waiters & bussers. Had to eventually flag waiter down to order drinks. Ordered steak seared on outside & rare in middle. Ribeye came seared well done 2/3rds the way thru and raw, not even grilled on other side hidden by plate. Took 5 minutes for waiter to arrive back at table, so I could get a new steak. Waiter left my vegetables, but no silver to eat it with. After another 5 min., I went to hostess and asked if I could get a fork. Manager Jason comes to table with a fork, and asks if that would be all. Let him know I am still waiting on steak. He says, oh I didn't think you were eating anything else. What did he think, I came to a steak house to eat just asparagus. Finally, after 20 minutes since my wife received her meal, I receive my steak. My wife was almost done with her meal. I got to sit & watch her eat & now she gets to sit & watch me eat. Asked for manager, Jason, he said as long as my steak was cooked correct the second time that there would be no compensation, even though it was an unpleasant dining experience. Obviously no tip was left. Manager, Jason ran outside to tell my wife and myself, this is why he would not compensate anything on our bill, and then cowardly ran back inside. The bad service & food quality aside, this was the most UNPROFESSIONAL experience we have ever had. |
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Sep 4th, 2003 |
Incredibly bad service. This place has really slipped in the last year. It took 10 minutes to simply place a drink order; waitress ignored us on numerous occasions and brought the wrong entree's to two members of our party. When presented with a bill I noticed she had tacked on a tip of well over 20% because we had a party of 7.
If you want a true dining experience skip this place. |
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Jun 10th, 2003 |
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I needed a place to celebrate with my wife and some friends. We have all been to the normal upper establishments Denver has to offer so we wanted something different. Off we went to Brooks. I have never seen a wine list like Brooks offers and the steaks melted in our mouths and the lobster well I thought we had gone stright to Maine. I have refered every one of my friends and family members. I hope to see you the next time I am there. |
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Mar 14th, 2003 |
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The first time I visited Brooks Steak House was excellent, and I have eaten there ever since. The food is spectacular, the food marvelous, and nothing went wrong. I would recommend it to anyone. The Colorado Avalanche, and many well known people prefer to eat at Brooks. Everyone gets the same amount of respect. |
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Dec 30th, 2002 |
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I loved the way they served the Caeser salad, and the way that when my steak wasn't cooked enough the chef cooked it a little more for me. |
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May 3rd, 2002 |
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I have dined at some of the finest establishments in the country and I would have to rate the Surf and Turf as the best entree that I have ever eaten. The filet and lobster tail were perfect. The wine list is also very good. |
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Found 9 reviews.
Showing: 1 to 6
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